Privacy Policy

Carolina Outpatient Detox LLC

Last updated: April 10, 2024

Phone: (888) 415-4143
Email: info@carolinaoutpatientdetox.com
Our Location: 1117 E. Morehead Street, Suite 100, Charlotte, North Carolina 28204

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service, and tells You about Your privacy rights and how the law protects You.

By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party (control = ownership of 50%+ of shares or equity).
• Application means the software program provided by the Company downloaded by You on any electronic device, named Carolina Outpatient Detox LLC.
• Business, for the CCPA, refers to the Company as the legal entity that collects Consumers’ personal information and determines purposes and means of processing.
• Company (referred to as “the Company”, “We”, “Us” or “Our”) refers to Carolina Outpatient Detox LLC.
• Consumer, for the CCPA, means a natural person who is a California resident.
• Cookies are small files placed on Your device by a website to store browsing history and preferences.
• Country refers to: North Carolina, United States
  Device means any device that can access the Service (computer, phone, tablet, etc.).
• Do Not Track (DNT) is a browser setting to signal that You do not want to be tracked across websites.
• Personal Data is any information relating to an identified or identifiable individual.
• For the CCPA, Personal Data means any information that identifies or could be linked to You.
• Sale, for the CCPA, means the sharing of personal information to another party for value.
• Service refers to the Application, the Website, or both.
• Service Provider means any person or company that processes data on behalf of the Company.
• Third-party Social Media Service refers to any social site through which You can log in or create an account to use the Service.
• Usage Data is data collected automatically when You use the Service (IP address, browser type, pages visited, duration, diagnostics).
• Website refers to Carolina Outpatient Detox LLC, accessible from
  https://carolinaoutpatientdetox.com.
• You means the individual or legal entity accessing or using the Service.
• Collecting and Using Your Personal Data
• Types of Data Collected
• Personal Data

We do not automatically collect personally identifiable information when You first visit. When You register or otherwise choose to provide information, we collect only what You voluntarily submit. This may include:

• Email address
• First and last name
• Phone number
• Address (street, city, state, ZIP)

We do not share your personally identifiable information with unrelated third parties except as required by law or to protect rights and safety.

Usage Data

Collected automatically when using the Service and may include:

IP address

• Browser type and version
• Pages visited, date/time, duration
• Device identifiers and diagnostics

When You access via mobile, we may collect device type, unique ID, mobile OS, IP address, browser type, and other diagnostic data.

Information About Third-Party Services

This Policy does not apply to data collected by third-party sites or services (e.g. social media platforms). Each has its own privacy practices.

Important: Our Notice of HIPAA Privacy Practices is a separate document. See https://carolinaoutpatientdetox.com/hipaa-policy for details.

Tracking Technologies and Cookies

We use Cookies, beacons, tags, and scripts to collect and analyze Service usage. You can refuse Cookies via your browser settings, but some features may not work without them.

• Session Cookies (essential for Service functionality)
• Persistent Cookies (to remember preferences)
• Web Beacons (to count page visits and email opens)
• Cookie Types
• Use of Your Personal Data

We may use Your Personal Data to:

• Provide & maintain the Service.
• Manage Your Account and registration.

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service, and tells You about Your privacy rights and how the law protects You.

By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

• Perform contracts for products or services You purchase.
• Contact You via email, calls, SMS, or push notifications.
• Send news, offers, and information about similar goods or services.
• Manage Your requests and inquiries.
• Business transfers, such as mergers or asset sales.
• Other purposes: data analysis, trend identification, Service improvements.

We may share Your Personal Data:

• For legal purposes (e.g., investigations, rights protection).
• With business partners for joint offerings or promotions.
• With Your consent for any other purpose.

Retention of Your Personal Data

We retain Personal Data only as long as necessary to fulfill this Policy’s purposes, comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is retained for internal analysis, typically for a shorter period unless required otherwise.

Transfer of Your Personal Data

Your data may be processed at Our operating offices and elsewhere. Transfers outside Your jurisdiction occur only with adequate data protection measures.

Your consent to this Privacy Policy followed by submitting information constitutes agreement to these transfers.
s, resolve disputes, and enforce agreements. Usage Data is retained for internal analysis, typically for a shorter period unless required otherwise.

Delete Your Personal Data

You have the right to request deletion of Personal Data we hold about You. Contact Us (below) to request access, correction, or deletion. Some data may be retained to comply with legal obligations.

Disclosure of Your Personal Data

Business Transactions

In mergers, acquisitions, or asset sales, Your Personal Data may be transferred. We will notify You in advance.

Law Enforcement & Legal Requirements

We may disclose data to comply with laws, court orders, or to protect rights, safety, or property.

Security of Your Personal Data

We strive to use commercially acceptable means to protect Your data, but no transmission or storage method is 100% secure.

• Detailed Information on
• Processing
• Analytics
• Google Analytics: Tracks website traffic. Opt-out via Google’s opt-out add-on or device settings.
• Firebase: Mobile analytics. Opt-out via device settings.
• Email Marketing

We may use your Personal Data to send newsletters or promotional materials. You may opt-out via the unsubscribe link or by contacting Us.

Service Providers include Mailchimp, AWeber, GetResponse, Mailgun, etc. See their privacy policies for details.

Invisible reCAPTCHA & Google Places

We use Google’s reCAPTCHA and Places APIs for security and location services. Those services collect data per Google’s Privacy Policy.

• CCPA Privacy (California Residents)
• Categories of Personal Information Collected

We collect identifiers, commercial information, internet activity, geolocation, employment data, and inferences. We do not collect biometric, education, sensory, or precise geolocation beyond device IP.

Use & Disclosure for Business Purposes

We use or disclose for providing Service, support, fulfilling requests, legal compliance, security, and analytics.

Sale of Personal Information

We do not knowingly sell personal information of minors under 16 without opt-in.

Under CCPA, You have rights to notice, access, deletion, opt-out of sale, and non-discrimination. To exercise rights, contact Us:

By Email: info@carolinaoutpatientdetox.com
By Phone: (888) 415-4143
By Visiting: https://carolinaoutpatientdetox.com/contact

We will verify Your identity and respond within required timeframes.

Do Not Track (CalOPPA)

Our Service does not respond to DNT signals. Your browser settings may provide DNT preferences, but some third-party sites may still track You.

Children’s Privacy

We do not knowingly collect information from anyone under 13. If You believe we have, please contact Us so we can remove that information.

California’s “Shine the Light” Law

California residents may request information once per year about third-party sharing for direct marketing purposes. Contact Us as above.

Links to Other Websites

We are not responsible for the privacy practices of linked third-party sites. We encourage You to review their policies.

Changes to This Privacy Policy

We may update this Policy periodically. We will post the new Policy on this page and update the “Last updated” date. Please review this page regularly.

Contact Us

If you have any questions or requests regarding this Privacy Policy, you can contact us:

By Email: info@carolinaoutpatientdetox.com
By Phone: (888) 415-4143