Admissions

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Understanding the Drug & Alcohol Rehab Admissions Process

At Carolina Outpatient Detox & Rehab, we understand that choosing to get help for substance abuse isn’t an easy decision to make. Our goal is to support clients through each phase of the recovery process–from the initial phone call to extensive aftercare support. By providing a compassionate, supportive treatment environment, we help guide our clients along the pathway to a healthier, drug and alcohol-free life.

Our admissions process is designed to make your recovery journey as smooth and comfortable as possible. It all begins with a phone call.

1. Make the Phone Call

The first and most crucial step toward recovery is to ask for help. When it comes to seeking treatment, this looks like contacting our rehab center and starting the admissions process. When you reach out to us, our dedicated admissions team will listen to your concerns, provide guidance, and answer any questions you may have. We understand the importance of this initial step, which is why we treat it with the utmost confidentiality and respect. Your call is confidential and risk-free with no obligation required.

2. Insurance Verification

Navigating the financial aspects of addiction treatment can be overwhelming, but detox and treatment here are covered by insurance. Our admissions team can verify your insurance and coordinate with your insurer for you so you don’t have to. We will guide you through the process of verifying your insurance and understanding the benefits and costs involved. Our team is well-versed in working with major insurance providers to ensure our clients get the maximum coverage available. And, we’re in-network with many major insurance carriers. Your financial well-being is important to us, and we are committed to making treatment accessible and affordable.

3. Initial Pre-Assessment

After making contact, we’ll begin the initial pre-assessment. This is an evaluation conducted by our experienced admissions team so we can better understand your unique needs, circumstances, and treatment goals. The main goal of our initial pre-assessment is to determine the type of treatment you need. We will determine whether or not you need detox and which of our outpatient rehab programs are best for you. The initial pre-assessment is a crucial part of creating your treatment plan to ensure it is effective and tailored specifically for you.

4. Insurance Verification

After your insurance is verified and you know which program you are entering, you will arrive at our facility and begin the intake and evaluation process. This is an in-depth assessment that helps us create a personalized treatment plan that aligns with your goals and needs. It sets the course for the therapy and support you will receive during your time with us. We will assess your prior treatment history, the scope of your substance abuse, your medical history, and other factors that may influence your recovery. Using this information, we’re able to tailor treatment precisely to your needs and provide you with the best possible path toward long-term recovery. From here, detox and treatment begin, and you’ll start a transformative journey towards a sober, healthy future.

Make An Appointment

Take the first step toward recovery by speaking with one of our dedicated admissions counselors.

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